Please see below for the estimated shipping times to your country/region.

Estimated shipping times:

1.   United States, United Kingdom, Canada, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia/New Zealand ~ 3-7 business days if NOT A PRESALE IF PRESALE 7-14 days of PRODUCTION followed by 3-5 days of shipping AFTER PRODUCTION
2.   Brazil, Mexico, Venezuela, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, and to all other countries ~ 3-7 business days if NOT A PRESALE IF PRESALE 7-14 days of PRODUCTION followed by 3-5 days of shipping AFTER PRODUCTION
3.   Lebanon, Colombia, Dominican Republic, Kuwait, Russia, South Africa ~ 3-7 business days if NOT A PRESALE IF PRESALE 7-14 days of PRODUCTION followed by 3-5 days of shipping AFTER PRODUCTION
   

Important note: Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy international shipping volumes, especially during the holiday seasons. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains for the difference in the estimated shipping times stated above. 

ORDER PROCESSING TIMES:

Please note that order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is around 24 hours and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch.

ORDER CANCELLATIONS

We will not be able to cancel orders once it has begun to be processed. As a general rule of thumb, if you do not email us within 5 hours of placing an order, there is a high chance that we will not be able to cancel it. Nonetheless, do drop us an email at cryingiscoolclothing@gmail.com as soon as possible if you would like to cancel your order. 

ORDERS THAT ARE UNABLE TO BE DELIVERED

All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, will not be our responsibility. We reserve the right to charge a restocking and shipping fee of 30-50% of an item's value if that happens. So please do remember to check your address carefully when you place an order.  

SEPARATE PACKAGES

If your received package seems to be missing any items, please do not worry! We do ship orders in multiple/separate packages every now and then, due to weight restrictions and also to facilitate faster shipping once an item is located in our warehouse. Simply drop us an email at cryingiscoolclothing@gmail.com and we'll take care of it right away.

Last updated: 1/1/23